Zoom Contact Center Update: September 19, 2026 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Sep 19, 2026 - 02:01 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 18, 2026 - 17:00 PDT

Scheduled

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes the ability to access Zoom recordings directly from Epic patient records.

There is no operational impact. All services will be available during this scheduled update.

Posted Sep 15, 2026 - 04:43 PDT

This scheduled maintenance affected: Zoom CX - Global (Zoom Contact Center).